FAQs – Reasons why your Enforcer maybe Offline

 

Why your Enforcer is indicating its offline

There are a number of reasons this could occur.

Firstly, confirm that your Enforcer is configured properly.

Enforcers Configurations

To configure your Enforcers please watch the setup video below (specifically look at the video from 14:05 where we talk about the lvcloud interface) and read through the instruction guide.

Confirm that your VPN is configured correctly on your MikroTik Router and make sure that the VPN to the LucidView Cloud is connected,  Visit this page for more information on why it is it essential that your VPN is correctly configured.

Check that your MikroTik Enforcer has a strong Internet connection.

 

 

Configuring your Enforcer Set-up Video

This video provides step by step instruction on how to set-up a LucidView Enforcer, converting your MikroTik Router into a powerful Content Filter, Saturation Manager, IPS and Visibility tool.

We have followed the instructions and set-up an Enforcer, however the proxy is reflecting as offline, why?

Changing the interface dial out profile to default should resolve this issue.

Please see image below.
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