FAQs


 

Important Information

Important Steps to ensure your Enforcer works optimally:

Enforcer- Demo

See Video’s and a Live Demo of the Enforcer here:
https://www.lucidview.net/demo/

 

Netflow Data

Most of the Enforcer features, from the content filter to the powerful reporting, is dependent on Netflow data reaching the LucidView Cloud. for more information on this see the link below.
https://www.lucidview.net/activating-netflow/

 

Enforcer – DNS Escalation attack

MikroTik routers are vulnerable to being used in a DNS escalation attack if it’s DNS server is exposed to the internet (i.e. misconfigured) The link below shows how one can mitigate this risk.
https://www.lucidview.net/dns-escalation-attack/

LucidView Enforcer Support

LucidView only provides email support for the LucidView Enforcer.  Please use the contact us page to submit your request.  We do endeavour to respond as quickly as possible, however we cannot guarantee a response within 24 hours.